Source · CQC inspection

Knightwell House

Type Social Care Org Region West Midlands Last inspected 24 Jan 2024

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

The provider had failed to ensure systems were robust enough to enable effective monitoring of the quality and safety of the service.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

We recommend the provider reviews best practice guidance and puts measures in place to assess and monitor the risks associated with a closed culture within the service.

Location details

CQC ID: 1-109779444

Local authority: Birmingham

Region: West Midlands

Inspection report

Type: Comprehensive inspection

Date: 24 January 2024

Rating: Requires Improvement

Actions: 1 must-do 1 should-do

AI-extracted 17 Feb 2026