Source · CQC inspection

Westwood

Type Social Care Org Region South East Last inspected 24 Nov 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The provider must ensure quality assurance and governance systems are effective.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to ensure quality assurance and governance systems were effective.
Must-do action 2 of 2
Must do
Safe
The provider must ensure there are enough staff to meet people's needs in the evenings and at night.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider failed to ensure there were enough staff to meet people's needs in the evenings and at night.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Safe
People's individual PEEPs should be reviewed in light of the staffing levels referred to above.

Location details

CQC ID: 1-109746208
Local authority: East Sussex
Region: South East

Inspection report

Type: Inspection report
Date: 24 November 2022
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026