Source · CQC inspection
Kingsdowne Residential Home
Type Social Care Org
Region London
Last inspected 22 Mar 2017
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
The provider failed to ensure that systems or processes were operated effectively to assess, monitor and improve the quality and the safety of the services and to maintain an accurate, complete and contemporaneous record for each service user, including decisions taken in relation to the care and treatment provided to the service user.
Should-do actions (2)
Should-do action 1 of 2
Should do
Effective
We recommend that further training is provided in understanding the Mental Capacity Act.
Should-do action 2 of 2
Should do
Effective
We recommend that specific training is provided so staff can be better equipped to meet the needs of people.