Source · CQC inspection

Benedict House Nursing Home

Type Social Care Org Region London Last inspected 23 Jun 2016

Archived This service was archived (deregistered) by CQC on 30 Sep 2016. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 23 June 2016. Ratings extracted from individual reports are shown separately below.

Safe

Inadequate

Effective

Requires Improvement

Caring

Good

Responsive

Requires Improvement

Well-led

Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report

Date: 23 June 2016

Rating extracted from this report: Inadequate

Actions indexed: 5 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5

Must do

Well-led

The provider must ensure that the Care Quality Commission is notified of any allegation of abuse in relation to a person using the service.

Regulation: Regulation 18 Registration Regulations 2009 Notifications of other incidents

⚠ The provider had failed to notify the Care Quality Commission of an allegation of abuse in relation to a person using the service.

Must-do action 2 of 5

Must do

Responsive

The provider must ensure staff are knowledgeable about people's needs and how to meet these needs.

Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care

⚠ Staff were not always knowledgeable about people's needs and how to meet these needs.

Must-do action 3 of 5

Must do

Effective

The provider must ensure staff receive the appropriate training to meet people's care and support needs.

Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing

⚠ Some staff had not received the appropriate training to meet people's care and support needs.

Must-do action 4 of 5

Must do

Safe

The registered provider must immediately commence a thorough and comprehensive review of all service users' care plans and risk assessments to ensure they fully reflect people's current needs and the registered provider must provide the Care Quality Commission with details of the system operated to secure this by no later than 5pm on Friday 08 July 2016.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Service users did not receive safe care and treatment. The provider was failing to assess the risk to the health and safety of service users and do all that is reasonably practicable to mitigate such risks. Risk assessments were not updated following falls. Staff did not assess risks to service …

Must-do action 5 of 5

Must do

Well-led

The registered provider must carry out monthly audits of all care plans and risk assessments to ensure they fully reflect people's current needs and must send the Care Quality Commission a report of any actions taken as a result of these audits on the first Monday of each month

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ The provider was failing to operate effective systems to assess, monitor and improve the quality and safety of care to service users. Failing to assess, monitor and mitigate the risks to service users. The quality monitoring systems had failed to identify that some service users did not have care plans …

Previous inspection

11 September 2015

Rating extracted from this report	Requires improvement
Type	Comprehensive inspection
Actions	2 must-do 1 should-do

Read previous inspection PDF

3 repeated