Source · CQC inspection

Clova House Residential Care Home

Type Social Care Org Region East Midlands Last inspected 26 Nov 2015

Archived This service was archived (deregistered) by CQC on 27 Jun 2016. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 26 November 2015. Ratings extracted from individual reports are shown separately below.

Safe

Good

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection

Date: 26 November 2015

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Effective

Care and treatment of service users must only be provided with the consent of relevant people. If the person is unable to give such consent because they lack capacity to do so, then the provider must act in accordance with the 2005 Act.

Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent

⚠ The provider had not acted in accordance with the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards by carrying out appropriate mental capacity assessments: sought information in relation to best interest decisions made and kept under review.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Effective

The service finds out more about training for staff, based on current best practice, in relation to the specialist needs of people living with dementia.

Previous inspection

13 July 2015

Rating extracted from this report	Requires Improvement
Type	Unannounced inspection
Actions	4 must-do 1 should-do

Read previous inspection PDF

4 resolved 1 repeated