Source · CQC inspection
Ashville House
Type Social Care Org
Region East
Last inspected 29 Jan 2019
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Should-do actions (6)
Should-do action 1 of 6
Should do
Safe
Risks from the environment were not always well managed or taken into full consideration when an incident occurred.
Should-do action 2 of 6
Should do
Safe
Records of incidents, accidents and falls were not fully collated, showing the level of impact or lessons learnt.
Should-do action 3 of 6
Should do
Effective
Record keeping was not as robust as it needed to be which meant we could not clearly evaluate if people always received the care they needed. For example, around their skin care, hydration and nutrition.
Should-do action 4 of 6
Should do
Safe
No immediate actions had been taken following this incident and this must be reviewed urgently.
Should-do action 5 of 6
Should do
Well-led
Not all risks had been clearly identified and reduced and there were concerns about management oversight of this.
Should-do action 6 of 6
Should do
Well-led
Record keeping needed to improve to reflect the levels of care provided.
Previous inspection
| Rating | Good |
| Type | Comprehensive inspection |
| Actions | None |