Source · CQC inspection
Nower House
Type Social Care Org
Region South East
Last inspected 17 Dec 2021
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Responsive
The failure to ensure person-centred care was a continued breach of regulation 9 (Need for consent) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 2 of 4
Must do
Effective
The failure to ensure people's rights were upheld in line with the MCA was a continued breach of regulation 11 (Need for consent) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 3 of 4
Must do
Safe
The failure to ensure risks to people's safety were robustly monitored and that safe medicines systems were followed was a continued breach of regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 4 of 4
Must do
Well-led
The failure to ensure consistent management oversight of the service and respond to shortfalls in a timely manner was a continued breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Previous inspection
| Rating | Inadequate |
| Type | Comprehensive inspection |
| Actions | 5 must-do |
1 resolved
3 repeated
1 partial