Source · CQC inspection
The Homestead (Crowthorne) Limited
Type Social Care Org
Region South East
Last inspected 28 Mar 2019
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate
Earlier inspection findings
Must-do actions (13)
Must-do action 1 of 13
Must do
Responsive
The registered person failed to ensure records reflected a clear care and treatment plan of people's individual needs and preferences.
Must-do action 2 of 13
Must do
Caring
The registered person failed to ensure people are treated with dignity and respect at all times.
Must-do action 3 of 13
Must do
Effective
The registered provider failed to ensure the service was working within the MCA legal framework.
Must-do action 4 of 13
Must do
Safe
The registered person failed to ensure risks relating to the safety and welfare of people using the service were assessed and managed.
Must-do action 5 of 13
Must do
Safe
The registered person failed to protect people from the risks associated with the unsafe management of medicines.
Must-do action 6 of 13
Must do
Safe
The registered person failed to protect people from the risks associated with the spread of infections.
Must-do action 7 of 13
Must do
Safe
The registered person failed to suitably assess risks to the health and safety of people who received care and treatment and to do all that was reasonably practical to reduce and mitigate such risks.
Must-do action 8 of 13
Must do
Responsive
The registered person failed to ensure that the premises was clean and fit for purpose and that adequate support facilities and equipment was in place
Must-do action 9 of 13
Must do
Responsive
The registered person failed to operate an effective and accessible system for identifying, receiving, recording, handling and responding to complaints.
Must-do action 10 of 13
Must do
Well-led
The registered person failed to have effective quality assurance systems which meant that they could not always continuously learn, improve and innovate. A lack of audits put people at risk of potential harm, as areas for improvement had not been addressed to mitigate risk.
Must-do action 11 of 13
Must do
Safe
The registered person failed to consistently ensure that sufficient numbers of staff are deployed to meet people's needs.
Must-do action 12 of 13
Must do
Effective
The registered person failed to ensure there were sufficiently competent staff who received appropriate support, training, professional development and supervision as is necessary to enable them to carry out the duties they are employed to perform.
Must-do action 13 of 13
Must do
Well-led
The registered person failed to notify the Commission of notifiable events, 'without delay'.
Previous inspection
| Rating | Good |
| Type | Comprehensive inspection |
| Actions | 7 should-do |
7 repeated