Source · CQC inspection
Southwinds
Type Social Care Org
Region West Midlands
Last inspected 24 Oct 2017
Archived This service was archived (deregistered) by CQC on 16 Jul 2020. The ratings below are historical and do not reflect a current service.
Location rating: Inadequate View location on CQC
Location ratings by domain
Safe
Requires Improvement
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate
Most recent report indexed for actions
Type: Comprehensive inspection
Date: 16 January 2018
Rating extracted from this report: Inadequate
Actions indexed:
7 must-do
AI-extracted 17 Feb 2026
Earlier inspection findings
Must-do actions (7)
Must-do action 1 of 7
Must do
Well-led
The provider did not notify the Commission without delay of incidents as they were required to do.
Must-do action 2 of 7
Must do
Responsive
The provider did not ensure that people received person centred care that met their needs and reflected their preferences.
Must-do action 3 of 7
Must do
Caring
The provider did not ensure that people were treated with dignity and respect.
Must-do action 4 of 7
Must do
Safe
The provider did not ensure that the premises was safe as fire safety procedures were not followed.
Must-do action 5 of 7
Must do
Effective
The provider did not make arrangements to respond appropriately and in good time to people's changing needs.
Must-do action 6 of 7
Must do
Safe
The premises was not visibly clean and free from odours that were offensive or unpleasant.
Must-do action 7 of 7
Must do
Well-led
The provider did not have effective systems in place to assess, monitor and improve the quality and safety of the service.
Previous inspection
| Rating extracted from this report | Inadequate |
| Type | Comprehensive inspection |
| Actions | 8 must-do |
4 resolved
4 repeated