Laurel Lodge Care Home

⚠ At our last inspection we found breaches of Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This was because the provider did not ensure that all reasonable steps were taken to ensure the risks to people were minimised. We found at our last inspection …

⚠ We looked at the arrangements in place to ensure staff were recruited safely and that people were protected from unsuitable staff. Some recruitment checks, such as proof of a prospective employee's identity had been satisfactorily documented. However, none of the staff files that we looked at showed evidence of a …

⚠ The provider confirmed that staffing levels were not formally assessed against the dependency levels of people who used the service. People and staff reported that staff were often busy, did not have time to talk, and that the service was often short staffed, particularly on the late shift. There were …

⚠ During our inspection on 11 June 2015 we found that people could not be assured that they were supported by staff who understood the MCA and DoLS. This meant that the provider was in breach of regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, …

⚠ At our last inspection on 17 March 2016 we saw that one of the bedrooms had extensive black mould growing on the walls and across the small window that was situated in the en suite toilet. At this inspection we saw that black mould had begun to re-appear in the …

⚠ Staff we spoke with told us that they had access to training in order to carry out their role, although they were not always clear how long it had been since they received the training. We saw that there were a number of staff whose training was out of date …

⚠ Despite a serious accident occurring to one of the people living at the service effective action had not taken place to reduce the risks to other people living at the service. The provider agreed that processes were not in place for effective risk assessment. We saw that a number of …