Source · CQC inspection
The Laurels Residential Home - Draycott
Type Social Care Org
Region South West
Last inspected 20 Jan 2017
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
People's care plans did not always reflect the care people needed and the care provided. The informal systems used to ensure the quality of the service and ensure necessary improvements were carried out had not been effective.