Source · CQC inspection
Gledhow Lodge
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 19 Feb 2020
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Inadequate
Caring
Good
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Responsive
Care plans did not evidence people received regular personal care and care plans were not always accurate and contemporaneous records of people's needs.
Must-do action 2 of 6
Must do
Effective
The provider was not operating within the principles of the Mental Capacity Act 2005 and systems around assessing people's capacity and making decisions in people's best interests were not robust.
Must-do action 3 of 6
Must do
Safe
Systems and processes around health and safety were not in place or were not followed adequately to ensure the building and equipment were safe. People did not always receive their medicines as prescribed and systems around monitoring medicines administration and records were not robust.
Must-do action 4 of 6
Must do
Safe
Systems and processes around safeguarding vulnerable adults were not robust.
Must-do action 5 of 6
Must do
Well-led
Management and leadership of the service was inadequate in ensuring there was effective oversight of the service. Governance systems were absent or ineffective in identifying areas of improvement and ensuring improvements were made.
Must-do action 6 of 6
Must do
Effective
Staff did not receive adequate training and supervision to ensure they were competent in meeting people's needs.
Should-do actions (1)
Should-do action 1 of 1
Should do
Effective
We recommend the provider consider best practice guidance around meeting people's nutritional needs and monitoring their health and wellbeing.
Previous inspection
| Rating | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 2 must-do 3 should-do |
1 resolved
4 repeated