Source · CQC inspection
Mulberry Court
Provider The Fremantle Trust
Type Social Care Org
Region South East
Last inspected 6 Jun 2019
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Safe
The provider had not ensured there were sufficient quantities of medicines available to ensure the safety of service users and to meet their needs.
Must-do action 2 of 4
Must do
Effective
Service users were deprived of their liberty of receiving care and treatment without lawful authority.
Must-do action 3 of 4
Must do
Well-led
The provider did not have effective systems and processes in place such as regular audits to assess monitor and improve the quality and safety of the service.
Must-do action 4 of 4
Must do
Effective
Staff were not supported to undertake training, learning and development to enable them to fulfil the requirements of their role. Staff did not receive appropriate ongoing supervision in their role to make sure competence is maintained.