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Charlton House Medical Centre

Type Primary Medical Services Region London Last inspected 23 Mar 2022

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 23 March 2022. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focussed inspection
Date: 23 March 2022
Rating extracted from this report: Inspected but not rated
Actions indexed: 5 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Well-led
developingarangeofsuitablepoliciesandprocedurestoensureclinicalandnon-clinicalstaffworkedtoappropriate standardstomeettheneedsofthepatientpopulation;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 2 of 5
Must do
Well-led
aprogrammeofqualityimprovementincludingarangeofclinicalauditstomonitorandhelptoimproveclinicaland non-clinicalperformance;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 3 of 5
Must do
Well-led
appointingkeypersonnelincludingaclinicalleadtooverseeanddirectclinicalandnon-clinicalstaff;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 4 of 5
Must do
Responsive
developingaplantoprioritiseitsworktogivemaximumefforttoimprovingpatientcareforthemostvulnerable groupsbeforemovingontoconcentrateonsuccessivelylessvulnerablegroups;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 5 of 5
Must do
Effective
identifyingrelevanteducationandtrainingcoursestomeetthelearningneedsofclinicalandnon-clinicalstaffto enablethemtoimplementthegovernancestructuresandsystems.
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.

Previous inspection

26 November 2021
Rating extracted from this reportInspected but not rated
TypeFocused inspection
Actions 8 must-do

Read previous inspection PDF

2 repeated 6 partial