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Charlton House Medical Centre

Type Primary Medical Services Region London Last inspected 23 Mar 2022

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Well-led
developingarangeofsuitablepoliciesandprocedurestoensureclinicalandnon-clinicalstaffworkedtoappropriate standardstomeettheneedsofthepatientpopulation;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 2 of 5
Must do
Well-led
aprogrammeofqualityimprovementincludingarangeofclinicalauditstomonitorandhelptoimproveclinicaland non-clinicalperformance;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 3 of 5
Must do
Well-led
appointingkeypersonnelincludingaclinicalleadtooverseeanddirectclinicalandnon-clinicalstaff;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 4 of 5
Must do
Responsive
developingaplantoprioritiseitsworktogivemaximumefforttoimprovingpatientcareforthemostvulnerable groupsbeforemovingontoconcentrateonsuccessivelylessvulnerablegroups;
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.
Must-do action 5 of 5
Must do
Effective
identifyingrelevanteducationandtrainingcoursestomeetthelearningneedsofclinicalandnon-clinicalstaffto enablethemtoimplementthegovernancestructuresandsystems.
Regulation: Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance)
⚠ Despite having time and opportunity to prepare to resume its role as provider of services, the practice had failed to take sufficient action to prepare to resume its role safely as provider of services to the practice population.

Previous inspection

26 November 2021
RatingInspected but not rated
TypeFocused inspection
Actions 8 must-do
2 repeated 6 partial

Location details

CQC ID: 1-10893062639
Local authority: Haringey
Region: London

Inspection report

Type: Focussed inspection
Date: 23 March 2022
Rating: Inspected but not rated
Actions: 5 must-do
AI-extracted 17 Feb 2026