Source · CQC inspection

Meadow Walk

Type Social Care Org Region East Last inspected 8 Aug 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do 1 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
Individual risks to people were not consistently assessed, monitored and reviewed.
Regulation: Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ Individual risks to people were not consistently assessed, monitored and reviewed. This placed people at risk of harm.
Must-do action 2 of 3
Must do
Safe
People's medicines were not consistently and safely managed.
Regulation: Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ People's medicines were not consistently and safely managed. This placed people at risk of harm.
Must-do action 3 of 3
Must do
Well-led
Systems and processes were ineffective and not robust enough to maintain oversight of the service.
Regulation: Regulation 17 (Good Governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ Systems and processes were ineffective and not robust enough to maintain oversight of the service.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Safe
Given the mixed feedback we received on staffing arrangements, we recommend provider reviews their quality assurances processes to ensure they fully assess the staffing levels during the day and night.

Location details

CQC ID: 1-10881505662
Local authority: Norfolk
Region: East

Inspection report

Type: Comprehensive inspection
Date: 8 August 2023
Rating: Requires Improvement
Actions: 3 must-do 1 should-do
AI-extracted 17 Feb 2026