Source · CQC inspection

Manchester Court

Type Social Care Org Region South West Last inspected 11 May 2021

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
People's risks in relation to choking, falling and medicines had not always been assessed and managed to ensure they received safe care.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People's risks in relation to choking, falling and medicines had not always been assessed and managed to ensure they received safe care.
Must-do action 2 of 2
Must do
Well-led
People who use services and others were not protected against the risks associated from ineffective quality and risk monitoring of the service.
Regulation: Regulation 17 (Good governance)
⚠ People who use services and others were not protected against the risks associated from ineffective quality and risk monitoring of the service.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Well-led
The provider follows their staff recruitment policy closely with regard to the link to the guidance relating to Fit and proper persons employed.

Location details

CQC ID: 1-108807783
Local authority: Gloucestershire
Region: South West

Inspection report

Type: Focused inspection
Date: 11 May 2021
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026