Source · CQC inspection
Homesaints Limited
Type Social Care Org
Region East
Last inspected 23 Aug 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Responsive
The provider must ensure people's preferences are fully explored, care is person-centred, concerns are responded to with a view to improving care, and people's care needs in relation to meals, care visit times and choice of staff are upheld.
Must-do action 2 of 3
Must do
Safe
The provider must establish systems to assess, monitor and mitigate risks to the health, safety and welfare of people using the service.
Must-do action 3 of 3
Must do
Well-led
The provider must ensure effective systems for assessing and monitoring the quality of care, safety and personal needs of people using the service.
Should-do actions (4)
Should-do action 1 of 4
Should do
Effective
The provider should ensure people's meals and drinks are clearly recorded.
Should-do action 2 of 4
Should do
Safe
The provider should review recruitment records and practices.
Should-do action 3 of 4
Should do
Safe
The provider should consider the requirements for assuring themselves of staff suitability for their role and take action to update their practice and records accordingly.
Should-do action 4 of 4
Should do
Effective
The provider should consider current guidance on recording food and fluid input and take action to update their practice accordingly.