Source · CQC inspection

Faith Global Links Ventures Limited

Type Social Care Org Region East Last inspected 20 Nov 2023

Archived This service was archived (deregistered) by CQC on 7 Apr 2024. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 20 November 2023. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Inadequate
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 20 November 2023
Rating extracted from this report: Inadequate
Actions indexed: 6 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 6 must-do 2 should-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Effective
The provider had failed to ensure there was a variety of nutritious, appetising food available to meet people's needs.
Regulation: Regulation 14 HSCA RA Regulations 2014 Meeting nutritional and hydration needs
⚠ The provider had failed to ensure there was a variety of nutritious, appetising food available to meet people's needs.
Must-do action 2 of 6
Must do
Safe
The provider did not have effective processes in place to ensure staff were safely recruited.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider did not have effective processes in place to ensure staff were safely recruited.
Must-do action 3 of 6
Must do
Effective
The provider had failed to provide person-centred care.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider had failed to provide person-centred care.
Must-do action 4 of 6
Must do
Safe
The provider had failed to manage risks to people's health and safety or prevent the risk of infection. The provider had failed to manage people's medicines safely.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to manage risks to people's health and safety or prevent the risk of infection. The provider had failed to manage people's medicines safely.
Must-do action 5 of 6
Must do
Safe
The provider did not have robust processes in place to protect people from the risk of abuse.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider did not have robust processes in place to protect people from the risk of abuse.
Must-do action 6 of 6
Must do
Well-led
The provider's processes for monitoring the quality and safety of the service were not effective.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider's processes for monitoring the quality and safety of the service were not effective.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
We recommend the provider reviews their processes for supporting staff to ensure they receive appropriate ongoing training, support and development opportunities.
Should-do action 2 of 2
Should do
Effective
We recommend the provider reviews their processes for documenting how people are supported to make their own decisions.

Previous inspection

28 August 2021
Rating extracted from this reportInspected but not rated
TypeTargeted inspection
Actions 2 should-do

Read previous inspection PDF

1 resolved 1 repeated