Source · CQC inspection

Faith Global Links Ventures Limited

Type Social Care Org Region East Last inspected 20 Nov 2023

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Inadequate
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 6 must-do 2 should-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Effective
The provider had failed to ensure there was a variety of nutritious, appetising food available to meet people's needs.
Regulation: Regulation 14 HSCA RA Regulations 2014 Meeting nutritional and hydration needs
⚠ The provider had failed to ensure there was a variety of nutritious, appetising food available to meet people's needs.
Must-do action 2 of 6
Must do
Safe
The provider did not have effective processes in place to ensure staff were safely recruited.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider did not have effective processes in place to ensure staff were safely recruited.
Must-do action 3 of 6
Must do
Effective
The provider had failed to provide person-centred care.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider had failed to provide person-centred care.
Must-do action 4 of 6
Must do
Safe
The provider had failed to manage risks to people's health and safety or prevent the risk of infection. The provider had failed to manage people's medicines safely.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to manage risks to people's health and safety or prevent the risk of infection. The provider had failed to manage people's medicines safely.
Must-do action 5 of 6
Must do
Safe
The provider did not have robust processes in place to protect people from the risk of abuse.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider did not have robust processes in place to protect people from the risk of abuse.
Must-do action 6 of 6
Must do
Well-led
The provider's processes for monitoring the quality and safety of the service were not effective.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider's processes for monitoring the quality and safety of the service were not effective.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
We recommend the provider reviews their processes for supporting staff to ensure they receive appropriate ongoing training, support and development opportunities.
Should-do action 2 of 2
Should do
Effective
We recommend the provider reviews their processes for documenting how people are supported to make their own decisions.

Previous inspection

28 August 2021
RatingInspected but not rated
TypeTargeted inspection
Actions 2 should-do
1 resolved 1 repeated

Location details

CQC ID: 1-108633465
Local authority: Essex
Region: East

Inspection report

Type: Focused inspection
Date: 20 November 2023
Rating: Inadequate
Actions: 6 must-do 2 should-do
AI-extracted 17 Feb 2026