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Natasha Lucy Clinics

Type Independent Healthcare Org Region East Last inspected 22 Nov 2022

Archived This service was archived (deregistered) by CQC on 30 Sep 2026. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 22 November 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 22 November 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
Ensure care and treatment is provided in a safe way to patients.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ The registered person did not do all that was reasonably practicable to ensure the proper and safe management of medicines by failing to: Follow policies and procedures about managing medicines, in line with current legislation and guidance to address the storing, dispensing and preparation of medicines.
Must-do action 2 of 2
Must do
Well-led
Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
Regulation: Regulation 17 HSCA (RA) Regulations 2014 Good governance
⚠ The registered person did not do all that was reasonably practicable to maintain securely an accurate, complete and contemporaneous record in respect of each service user, including a record of care and treatment, provided to the service user and of decisions taken in relation to the care and treatment provided …

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
Continue to seek assurances that emergency medical equipment is properly maintained, in line with medical devices regulations.
Should-do action 2 of 2
Should do
Effective
Develop a programme of clinical audit to monitor patient outcomes, including second cycle audits.