Source · CQC inspection
Robin Hood House
Type Social Care Org
Region East
Last inspected 19 Oct 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
The provider and the registered manager failed to assess and effectively mitigate risk to people's health and safety. People were placed at risk of harm by not having their medicines administered as intendent by the prescriber.
Must-do action 2 of 3
Must do
Well-led
Systems were either not in place or not robust enough to oversee the quality of the service and drive improvement. Care records were not always contemporaneous, and this placed people at risk of harm.
Must-do action 3 of 3
Must do
Safe
The provider had failed to ensure there were sufficient numbers of suitably trained staff deployed at all times to meet people's needs safely.