Source · CQC inspection

The Cottage Residential Home

Type Social Care Org Region Yorkshire & Humberside Last inspected 28 Jul 2015

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Responsive
The provider must ensure people receive person-centred care which has been agreed and meets their assessed needs.
Regulation: Regulation 9 HSCA (RA) Regulations 2014 Person-centred care
⚠ People did not receive person centred care which had been agreed and met their assessed needs.
Must-do action 2 of 6
Must do
Safe
The provider must ensure people live in an environment which protects them from the risk of cross contamination and infection.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ People continued to live in an environment which did not protect them from the risk of cross contamination and infection.
Must-do action 3 of 6
Must do
Safe
The provider must ensure people who use services and others are protected against the risks associated with unsafe or unsuitable premises through adequate maintenance.
Regulation: Regulation 15 HSCA (RA) Regulations 2014 Premises and equipment
⚠ People who uses services and others were not protected against the risks associated with unsafe or unsuitable premises because of inadequate maintenance.
Must-do action 4 of 6
Must do
Effective
The provider must ensure people are cared for by staff who have received the training and support to meet their needs.
Regulation: Regulation 18 HSCA (RA) Regulations 2014 Staffing
⚠ People were cared for by staff who had not received the training or support to meet their needs.
Must-do action 5 of 6
Must do
Caring
The provider must ensure people are protected by legislation to make informed choices and decisions and their rights to privacy and dignity are respected.
Regulation: Regulation 11 HSCA (RA) Regulations 2014 Need for consent
⚠ People were not protected by legislation to make informed choices and decisions and their rights to privacy and dignity was not respected.
Must-do action 6 of 6
Must do
Well-led
The provider must implement systems to ensure people live in a service which is safe, effective, caring, responsive and well led.
Regulation: Regulation 17 HSCA (RA) Regulations 2014 Good governance
⚠ The registered provider did not have systems in place which ensured people lived in a service which was safe, effective, caring, responsive and well led.

Previous inspection

16 February 2015
RatingRequires Improvement
TypeInspection report
Actions 2 must-do 1 should-do
3 repeated

Location details

CQC ID: 1-108380557
Local authority: Kingston upon Hull, City of
Region: Yorkshire & Humberside

Inspection report

Type: Unannounced inspection
Date: 28 July 2015
Rating: Inadequate
Actions: 6 must-do
AI-extracted 17 Feb 2026