Source · CQC inspection

Keyznow Health and Social Care Ltd

Type Social Care Org Region London Last inspected 14 Dec 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Not Yet Rated
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Effective
People's care records and assessments did not comprehensively identify, assess and detail their care needs and preferences.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ People's care records and assessments did not comprehensively identify, assess and detail their care needs and preferences.
Must-do action 2 of 4
Must do
Safe
Risks to people were not identified, assessed and documented appropriately to ensure their safety.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Risks to people were not identified, assessed and documented appropriately to ensure their safety.
Must-do action 3 of 4
Must do
Safe
Medicines were not managed and administered safely.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Medicines were not managed and administered safely.
Must-do action 4 of 4
Must do
Well-led
Systems and processes for monitoring the quality and safety of the service were not robust and effective to ensure compliance with regulations and to drive service improvements.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems and processes for monitoring the quality and safety of the service were not robust and effective to ensure compliance with regulations and to drive service improvements.

Location details

CQC ID: 1-10827056703
Local authority: Greenwich
Region: London

Inspection report

Type: Comprehensive inspection
Date: 14 December 2022
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026