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Lovat House Residential Care

Type Social Care Org Region South East Last inspected 28 Jul 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 28 July 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 28 July 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 3 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do 2 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider must ensure premises risks to the health and safety of people are effectively maintained and managed.
Regulation: Regulation 15 (Premises and equipment)
⚠ The registered person had not ensured premises risks to the health and safety of people were effectively maintained and managed.
Must-do action 2 of 3
Must do
Well-led
The provider must operate an effective system to assess, monitor and improve the quality and safety of the service provided, and ensure established processes for compliance with the fundamental standards.
Regulation: Regulation 17 (Good governance)
⚠ The registered person had not operated an effective system to enable them to assess, monitor and improve the quality and safety of the service provided. They did not ensure there were established processes to ensure compliance with the fundamental standards (Regulations 8 to 20A).
Must-do action 3 of 3
Must do
Effective
The provider must ensure staff are suitably qualified, competent, skilled and experienced to carry out their roles effectively.
Regulation: Regulation 18 (Staffing)
⚠ The registered person had not ensured staff were suitably qualified, competent, skilled and experienced to carry out their roles effectively.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Responsive
The provider should review their documentation in relation to end of life care.
Should-do action 2 of 2
Should do
Responsive
The provider should ensure they support people to express their views and be involved in making decisions about their care.