Source · CQC inspection
Lovat House Residential Care
Type Social Care Org
Region South East
Last inspected 28 Jul 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
The provider must ensure premises risks to the health and safety of people are effectively maintained and managed.
Must-do action 2 of 3
Must do
Well-led
The provider must operate an effective system to assess, monitor and improve the quality and safety of the service provided, and ensure established processes for compliance with the fundamental standards.
Must-do action 3 of 3
Must do
Effective
The provider must ensure staff are suitably qualified, competent, skilled and experienced to carry out their roles effectively.
Should-do actions (2)
Should-do action 1 of 2
Should do
Responsive
The provider should review their documentation in relation to end of life care.
Should-do action 2 of 2
Should do
Responsive
The provider should ensure they support people to express their views and be involved in making decisions about their care.