Source · CQC inspection
The Hollies Care Home
Type Social Care Org
Region East
Last inspected 21 Oct 2014
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Safe
The registered person had not made suitable arrangements to ensure that people were safeguarded against abuse.
Must-do action 2 of 4
Must do
Safe
Appropriate arrangements for the safe administration and storage of medicines were not in place.
Must-do action 3 of 4
Must do
Effective
People were having their rights and liberty restricted without the necessary procedures being followed to ensure that this was in done their best interests and in line with legal requirements.
Must-do action 4 of 4
Must do
Well-led
An effective system was not in place to regularly assess and monitor the quality of the service and to identify, assesses and manage risks relating to the health, welfare and safety of people.