Source · CQC inspection

Park Hall

Provider Anchor Hanover Group Type Social Care Org Region West Midlands Last inspected 1 Feb 2023

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

Care plans and risk assessments were not always in place or updated to guide staff on how to manage risks to people, and systems had failed to identify this.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Care plans and risk assessments were not always in place or updated to guide staff on how to manage risks to people, and systems had failed to identify this.

Must-do action 2 of 2

Must do

Well-led

Governance systems were not effective in supporting good governance.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Governance systems were not effective in supporting good governance.

Location details

CQC ID: 1-10758998059

Local authority: Stoke-on-Trent

Region: West Midlands

Inspection report

Type: Comprehensive inspection

Date: 1 February 2023

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026