Source · CQC inspection

Park Hall

Provider Anchor Hanover Group Type Social Care Org Region West Midlands Last inspected 1 Feb 2023

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 1 February 2023. Ratings extracted from individual reports are shown separately below.

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection

Date: 1 February 2023

Rating extracted from this report: Requires Improvement

Actions indexed: 2 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

Care plans and risk assessments were not always in place or updated to guide staff on how to manage risks to people, and systems had failed to identify this.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Care plans and risk assessments were not always in place or updated to guide staff on how to manage risks to people, and systems had failed to identify this.

Must-do action 2 of 2

Must do

Well-led

Governance systems were not effective in supporting good governance.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Governance systems were not effective in supporting good governance.