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Roky Care Ltd

Type Social Care Org Region London Last inspected 25 Feb 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 25 February 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 25 February 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 3 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do 1 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider must ensure appropriate assessment of risks relating to the health and safety of service users receiving care and do everything reasonably practicable to mitigate any such risks.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to ensure appropriate assessment of risks relating to the health and safety of service users receiving care and do everything reasonably practicable to mitigate any such risks.
Must-do action 2 of 3
Must do
Well-led
The provider must ensure effective auditing systems are in place to identify areas of improvement.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to ensure effective auditing systems were in place to identify areas of improvement.
Must-do action 3 of 3
Must do
Safe
The provider must ensure recruitment processes are established and operated effectively to ensure people are protected from the risk of harm.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider had failed to ensure recruitment processes were established and operated effectively to ensure people were protected from the risk of harm

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Responsive
We recommend the provider look at accepted guidance around person centred care planning in a community setting.