Source · CQC inspection

St Gabriel's House - Apartments

Type Social Care Org Region South East Last inspected 17 Oct 2022

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 7 must-do

Must-do actions (7)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 7
Must do
Safe
The provider must have systems and processes in place to effectively prevent people being at risk of abuse and investigate evidence of abuse.
Regulation: Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ The provider did not have systems and processes in place to effectively to prevent people being at risk of abuse and investigate evidence of abuse.
Must-do action 2 of 7
Must do
Safe
The provider must assess the risk of, prevent and control the spread of infection.
Regulation: Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ The provider had failed to assess the risk of, preventing and controlling the spread of infection.
Must-do action 3 of 7
Must do
Safe
The provider must manage medicines safely.
Regulation: Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ The provider had failed to manage medicines safely.
Must-do action 4 of 7
Must do
Safe
The provider must deploy suitably qualified, competent, skilled and experienced staff.
Regulation: Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ The provider had failed to deploy suitably qualified, competent, skilled and experienced staff.
Must-do action 5 of 7
Must do
Effective
The provider must provide appropriate training, professional development and supervision to staff.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider had failed to provide appropriate training, professional development and supervision to staff.
Must-do action 6 of 7
Must do
Responsive
The provider must ensure care is designed to achieve people's choices and ensuring their needs are met.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider had failed to design care to achieve people's choices and ensuring their needs are met.
Must-do action 7 of 7
Must do
Well-led
The provider must assess, monitor and improve the quality of the service and seek and act on feedback from relevant persons.
Regulation: Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ The provider had failed to assess, monitor and improve the quality of the service. The provider had failed to seek and act on feedback from relevant persons.

Location details

CQC ID: 1-10752924073
Local authority: Kent
Region: South East

Inspection report

Type: Inspection report
Date: 17 October 2022
Rating: Inadequate
Actions: 7 must-do
AI-extracted 17 Feb 2026