Source · CQC inspection

Benhall Care

Type Social Care Org Region South West Last inspected 30 Jun 2022

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 30 June 2022. Ratings extracted from individual reports are shown separately below.

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report

Date: 30 June 2022

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

The provider must ensure safe recruitment practices are used to ensure fit and proper staff are employed to provide the regulated activity of personal care.

Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

⚠ Safe recruitment practices had not always been used to ensure fit and proper staff had been employed to provide the regulated activity of personal care.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

We recommend the provider consider current guidance on maintaining and monitoring accurate, complete and contemporaneous records relating to people who use the service and staff.