Source · CQC inspection

Benhall Care

Type Social Care Org Region South West Last inspected 30 Jun 2022

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

The provider must ensure safe recruitment practices are used to ensure fit and proper staff are employed to provide the regulated activity of personal care.

Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

⚠ Safe recruitment practices had not always been used to ensure fit and proper staff had been employed to provide the regulated activity of personal care.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

We recommend the provider consider current guidance on maintaining and monitoring accurate, complete and contemporaneous records relating to people who use the service and staff.

Location details

CQC ID: 1-10736291527

Local authority: Gloucestershire

Region: South West

Inspection report

Type: Inspection report

Date: 30 June 2022

Rating: Requires Improvement

Actions: 1 must-do 1 should-do

AI-extracted 17 Feb 2026