Source · CQC inspection

The Newcastle Clinic

Type Independent Healthcare Org Region North East Last inspected 13 Nov 2018

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Not Yet Rated
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 7 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
The provider must have a risk register covering corporate risks and risks to patients are identified, assessed and monitored consistently on each scan appointment, and that action plans and assessments are updated and contain enough detail to enable staff to reduce those risks effectively.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ The provider did not have a risk register covering either corporate or patient risks. There was no system in place to review risk and identify themes or to develop mitigation strategies. Risk was not discussed at the quarterly management meetings.

Should-do actions (7)

Recommended improvements to enhance service quality.

Should-do action 1 of 7
Should do
Safe
The service should have a system in place to ensure all MRI safety records and Gadolinium contrast consent forms are signed by radiographers.
Should-do action 2 of 7
Should do
Safe
The service should have a system to identify, record, review and report incidents.
Should-do action 3 of 7
Should do
Well-led
The service should have a system to ensure all polices, procedure and guidance documents are reviewed, are current and are in date.
Should-do action 4 of 7
Should do
Well-led
The service should have a system in place to confirm all staff have read existing, updated or new polices, procedure and guidance documents.
Should-do action 5 of 7
Should do
Safe
The service should have a fire evacuation record test book.
Should-do action 6 of 7
Should do
Well-led
The service should have a business continuity plan.
Should-do action 7 of 7
Should do
Safe
The service should have a documented lone working policy or agreement.

Location details

CQC ID: 1-107324645
Local authority: Newcastle upon Tyne
Region: North East

Inspection report

Type: Comprehensive inspection
Date: 13 November 2018
Rating: Requires improvement
Actions: 1 must-do 7 should-do
AI-extracted 17 Feb 2026