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Russell Churcher Court

Type Social Care Org Region South East Last inspected 14 Nov 2016

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must ensure that care and treatment is provided in a safe way for service users, specifically regarding the safe management and administration of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The poor record keeping, not recording how much medicine is given and inconsistent information about medicines and the lack of information on medicines means that medicines were not safely administered.
Must-do action 2 of 2
Must do
Well-led
The provider must ensure that systems or processes are in place to ensure that records are kept up to date and accurate, and that the quality assurance system is effective in identifying issues.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The lack of accurate records in relation to each person and the lack of the efficiency of the quality assurance system to identify issues with the records and medicines.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Effective
We recommend that the service to action to ensure staff are given a refresher on the Mental Capacity Act and DoLS and that the knowledge is verified by registered persons in a way to ensure staff understanding.

Location details

CQC ID: 1-107301958
Local authority: Hampshire
Region: South East

Inspection report

Type: Unannounced inspection
Date: 14 November 2016
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026