Source · CQC inspection

Snowdrop Place Care Home

Provider Barchester Healthcare Homes Limited Type Social Care Org Region South East Last inspected 16 Jun 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 16 June 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 16 June 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The registered person must operate effective systems and processes to assess, monitor and improve the quality and safety of the services provided.
Regulation: Regulation 17 (1) and (2)(a) and (c) HSCA RA Regulations 2014 Good governance
⚠ The registered person had not operated effective systems and processes to assess, monitor and improve the quality and safety of the services provided.
Must-do action 2 of 2
Must do
Well-led
The registered person must maintain accurate, complete and contemporaneous records in respect of each service user.
Regulation: Regulation 17 (1) and (2)(a) and (c) HSCA RA Regulations 2014 Good governance
⚠ The registered person had not maintained accurate, complete and contemporaneous records in respect of each service user.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
The provider should review and implement all relevant best practice guidance in respect of care home environments to promote all people's independence.
Should-do action 2 of 2
Should do
Effective
The provider should review best practice guidance related to care home environments to promote independence for people, including people living with dementia or disability.