Source · CQC inspection

Graceland Care Home

Type Social Care Org Region London Last inspected 24 Nov 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must ensure safe care and treatment by sufficiently protecting people from the potential spread of infections.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider failed to sufficiently protect people from the potential spread of infections.
Must-do action 2 of 2
Must do
Well-led
The provider must ensure good governance by operating effectively systems and processes to assess, monitor and improve the quality and safety of the services provided and assess, monitor and mitigate the risks relating to the health, safety and welfare of people.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to operate effectively systems and processes to assess, monitor and improve the quality and safety of the services provided and assess, monitor and mitigate the risks relating to the health, safety and welfare of people.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Safe
The provider records specific and detailed risk assessment information for staff and incorporates it into people's care plans.

Location details

CQC ID: 1-107182531
Local authority: Croydon
Region: London

Inspection report

Type: Focused inspection
Date: 24 November 2022
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026