Source · CQC inspection

Five Valleys Care Ltd

Type Social Care Org Region South West Last inspected 26 Sep 2022

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 26 September 2022. Ratings extracted from individual reports are shown separately below.

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection

Date: 26 September 2022

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 2 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

The provider must comply with Regulation 19 (Fit and proper persons employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

⚠ Safe recruitment practices had not always been followed. This put people at potential risk of harm.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2

Should do

Safe

The provider review the comprehensiveness of risk management plans related to people's health related needs.

Should-do action 2 of 2

Should do

Well-led

The provider strengthen their quality assurance systems in the areas of safer recruitment and care documentation auditing.