Source · CQC inspection

Five Valleys Care Ltd

Type Social Care Org Region South West Last inspected 26 Sep 2022

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 2 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

The provider must comply with Regulation 19 (Fit and proper persons employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

⚠ Safe recruitment practices had not always been followed. This put people at potential risk of harm.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2

Should do

Safe

The provider review the comprehensiveness of risk management plans related to people's health related needs.

Should-do action 2 of 2

Should do

Well-led

The provider strengthen their quality assurance systems in the areas of safer recruitment and care documentation auditing.

Location details

CQC ID: 1-10689541544

Local authority: Gloucestershire

Region: South West

Inspection report

Type: Comprehensive inspection

Date: 26 September 2022

Rating: Requires Improvement

Actions: 1 must-do 2 should-do

AI-extracted 17 Feb 2026