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Copper Beeches Lodge

Type Social Care Org Region South West Last inspected 15 Sep 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 15 September 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 15 September 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 3 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 3 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Caring
The provider must comply with Regulation 9 (Person-centred care) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation: Regulation 9 (Person-centred care)
⚠ The provider had not ensured people's needs and preferences were always met.
Must-do action 2 of 2
Must do
Well-led
The provider must comply with Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation: Regulation 17 (Good governance)
⚠ The provider had not ensured systems were in place to monitor the quality of the service.

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Safe
We recommend the provider seek reputable advice on calculating staffing levels at the service.
Should-do action 2 of 3
Should do
Effective
We recommend the provider seeks reviews their system for ensuring staff have the right skills and knowledge to meet best practice.
Should-do action 3 of 3
Should do
Caring
We recommend the provider seeks advice and guidance in relation to supporting staff to record information about people using respectful language.