Source · CQC inspection

Kindered Hearts Limited

Type Social Care Org Region East Last inspected 23 Nov 2022

Archived This service was archived (deregistered) by CQC on 15 Nov 2023. The ratings below are historical and do not reflect a current service.

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

⚠ Full employment checks were not being completed in line with regulations.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

Audits were in place to help develop the service with continual improvements. These audits needed to be further developed to ensure any issues were identified and addressed promptly.

Location details

CQC ID: 1-10675884187

Local authority: Southend-on-Sea

Region: East

Inspection report

Type: Inspection report

Date: 23 November 2022

Rating: Requires Improvement

Actions: 1 must-do 1 should-do

AI-extracted 17 Feb 2026