Source · CQC inspection
Walmer Lodge Residential Home
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 9 Jan 2018
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
Care or treatment for service users was provided in a way that intended to control or restrain a service user that are not necessary to prevent, or not a proportionate response to, a risk of harm posed to the service user or another individual if the service user was not subject to control or restraint, 4b.
Must-do action 2 of 3
Must do
Well-led
Systems or processes were not established and operated effectively. 17.1. To enable the registered person, in particular, to a, assess, monitor and improve the quality and safety of the services provided in the carrying on of the regulated activity (including the quality of the experience of service users in receiving those services); 2a.
Must-do action 3 of 3
Must do
Effective
Sufficient numbers of suitably qualified, competent, skilled and experienced persons were not deployed. 18.1
Should-do actions (1)
Should-do action 1 of 1
Should do
Safe
We recommended that the provider reviewed their medicines policies and procedures to reflect published guidance.