Source · CQC inspection

Alcedo Care Wigan and St Helens

Type Social Care Org Region North West Last inspected 12 May 2022

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

Measures were not always in place to ensure people were receiving safe care and treatment or risk was effectively being mitigated.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Measures were not always in place to ensure people were receiving safe care and treatment or risk was effectively being mitigated.

Must-do action 2 of 2

Must do

Well-led

Effective quality assurance and governance measures were not effectively embedded. The provision of care was not always being assessed, monitored or managed.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Effective quality assurance and governance measures were not effectively embedded. The provision of care was not always being assessed, monitored or managed.

Location details

CQC ID: 1-10651789901

Local authority: St. Helens

Region: North West

Inspection report

Type: Comprehensive inspection

Date: 12 May 2022

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026