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No 19 Respite House

Type Social Care Org Region South West Last inspected 13 Jun 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 13 June 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 13 June 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must comply with Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 regarding safe care and treatment.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People were exposed to the risk of harm as care and treatment was not always provided in a safe way. The provider failed to store people's medicines safely and to established safe processes to manage people's medicines. The provider failed to ensure that risks relating to the environment were being …
Must-do action 2 of 2
Must do
Well-led
The provider must comply with Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 regarding good governance.
Regulation: Regulation 17 (Good governance)
⚠ The provider did not have effective systems in place to assess, monitor and improve the safety and quality of the service. The provider had failed to maintain accurate, complete and contemporaneous records for each person living in the home.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
The provider reviews the systems in place to ensure all staff have completed an induction which specific to the service and the people they support.
Should-do action 2 of 2
Should do
Effective
The provider seeks advice about the DoLS process from a reputable source and ensures the proper documentation is in place.