Source · CQC inspection

No 19 Respite House

Type Social Care Org Region South West Last inspected 13 Jun 2022

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

The provider must comply with Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 regarding safe care and treatment.

Regulation: Regulation 12 (Safe care and treatment)

⚠ People were exposed to the risk of harm as care and treatment was not always provided in a safe way. The provider failed to store people's medicines safely and to established safe processes to manage people's medicines. The provider failed to ensure that risks relating to the environment were being …

Must-do action 2 of 2

Must do

Well-led

The provider must comply with Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 regarding good governance.

Regulation: Regulation 17 (Good governance)

⚠ The provider did not have effective systems in place to assess, monitor and improve the safety and quality of the service. The provider had failed to maintain accurate, complete and contemporaneous records for each person living in the home.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2

Should do

Effective

The provider reviews the systems in place to ensure all staff have completed an induction which specific to the service and the people they support.

Should-do action 2 of 2

Should do

Effective

The provider seeks advice about the DoLS process from a reputable source and ensures the proper documentation is in place.

Location details

CQC ID: 1-10649861153

Local authority: Plymouth

Region: South West

Inspection report

Type: Comprehensive inspection

Date: 13 June 2022

Rating: Requires Improvement

Actions: 2 must-do 2 should-do

AI-extracted 17 Feb 2026