Source · CQC inspection
Millvina House
Type Social Care Org
Region North West
Last inspected 21 Aug 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
Some records were lacking information and were not always contemporaneous or accurate. Governance systems were still not always identifying or highlighting issues with service provision.
Should-do actions (2)
Should-do action 1 of 2
Should do
Safe
The provider reviews their record keeping in relation to medicines administration and takes action accordingly.
Should-do action 2 of 2
Should do
Responsive
The provider reviews their monitoring records and updates their practice to ensure records reflect the level of care given.