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Zion Care Services Limited

Type Social Care Org Region West Midlands Last inspected 24 Jan 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 24 January 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 24 January 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Responsive
Systems in place did not always ensure that the care and treatment of people was appropriate and met their needs and preferences.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ Systems in place did not always ensure that the care and treatment of people was appropriate and met their needs and preferences.
Must-do action 2 of 2
Must do
Well-led
Systems had not been established to ensure the quality and safety of the service was assessed, monitored and improved effectively.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems had not been established to ensure the quality and safety of the service was assessed, monitored and improved effectively.