Source · CQC inspection

Zion Care Services Limited

Type Social Care Org Region West Midlands Last inspected 24 Jan 2023

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Requires Improvement

Responsive

Requires Improvement

Well-led

Requires Improvement

pre-2024 framework · 2 must-do

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Responsive

Systems in place did not always ensure that the care and treatment of people was appropriate and met their needs and preferences.

Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care

⚠ Systems in place did not always ensure that the care and treatment of people was appropriate and met their needs and preferences.

Must-do action 2 of 2

Must do

Well-led

Systems had not been established to ensure the quality and safety of the service was assessed, monitored and improved effectively.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Systems had not been established to ensure the quality and safety of the service was assessed, monitored and improved effectively.

CQC ID: 1-10644063424

Local authority: Wolverhampton

Region: West Midlands

Type: Inspection report

Date: 24 January 2023

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026