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The Grange Residential Home

Type Social Care Org Region East Last inspected 14 Dec 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 14 December 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 14 December 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 4 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Effective
Failure to assess and design care to meet people's needs
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ Failure to assess and design care to meet people's needs
Must-do action 2 of 4
Must do
Effective
The service was not complying with the Mental Capacity Act
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The service was not complying with the Mental Capacity Act
Must-do action 3 of 4
Must do
Safe
Systems and processes to protect people from abuse had not been established
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ Systems and processes to protect people from abuse had not been established
Must-do action 4 of 4
Must do
Well-led
The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.