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The Grange Residential Home

Type Social Care Org Region East Last inspected 14 Dec 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Effective
Failure to assess and design care to meet people's needs
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ Failure to assess and design care to meet people's needs
Must-do action 2 of 4
Must do
Effective
The service was not complying with the Mental Capacity Act
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The service was not complying with the Mental Capacity Act
Must-do action 3 of 4
Must do
Safe
Systems and processes to protect people from abuse had not been established
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ Systems and processes to protect people from abuse had not been established
Must-do action 4 of 4
Must do
Well-led
The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.

Location details

CQC ID: 1-106351203
Local authority: Suffolk
Region: East

Inspection report

Type: Focused inspection
Date: 14 December 2023
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026