Source · CQC inspection
Bousfield Surgery
Type Primary Medical Services
Region North West
Last inspected 5 Jul 2023
Overall rating: Not Yet Rated View full CQC report
Domain ratings
Safe
Not Yet Rated
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Not Yet Rated
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
Ensure persons employed in the provision of the regulated activity receive the appropriate training to enable them to carry out the duties.
Should-do actions (7)
Should-do action 1 of 7
Should do
Well-led
Improve the management of significant events and complaints by providing appropriate training to the person responsible for the investigation and documentation of significant events and complaints.
Should-do action 2 of 7
Should do
Responsive
Take action to acknowledge complaints in accordance with the providers complaint policy and document any learning from complaints.
Should-do action 3 of 7
Should do
Effective
Take action to improve the system to review patient medication on an annual basis and within one week of prescribing of rescue steroids for patients with asthma.
Should-do action 4 of 7
Should do
Effective
Take action to improve cervical screening and childhood immunisation uptake.
Should-do action 5 of 7
Should do
Responsive
Take action to improve patients experience of being able to get through to the practice by telephone.
Should-do action 6 of 7
Should do
Caring
Take steps to improve the availability of accessible and easy to read information.
Should-do action 7 of 7
Should do
Well-led
Take steps to formally record the challenges faced by the practice and how they are to be overcome as part of the strategy for promoting the vision and values of the practice.
Previous inspection
| Rating | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 2 must-do 3 should-do |
1 resolved
4 repeated