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The Highwood Surgery

Type Primary Medical Services Region East Last inspected 11 Aug 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 11 August 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 11 August 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 1 must-do 3 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 3 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
Ensure care and treatment is provided in a safe way to patients.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ The registered persons had not done all that was reasonably practicable to mitigate risks to the health and safety of service users receiving care and treatment. In particular: • The provider didn’t have effective oversight of governance and risk management systems. • The provider didn’t have appropriate and effective oversight …

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Effective
Continueto embed the use of clinical audits to monitor the quality of care and improve patient outcomes.
Should-do action 2 of 3
Should do
Effective
Continueto improve the uptake of cervical screening.
Should-do action 3 of 3
Should do
Well-led
Continueto work on embedding the practice strategy.