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The Highwood Surgery

Type Primary Medical Services Region East Last inspected 11 Aug 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 3 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
Ensure care and treatment is provided in a safe way to patients.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ The registered persons had not done all that was reasonably practicable to mitigate risks to the health and safety of service users receiving care and treatment. In particular: • The provider didn’t have effective oversight of governance and risk management systems. • The provider didn’t have appropriate and effective oversight …

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Effective
Continueto embed the use of clinical audits to monitor the quality of care and improve patient outcomes.
Should-do action 2 of 3
Should do
Effective
Continueto improve the uptake of cervical screening.
Should-do action 3 of 3
Should do
Well-led
Continueto work on embedding the practice strategy.

Location details

CQC ID: 1-10570161325
Local authority: Essex
Region: East

Inspection report

Type: Comprehensive inspection
Date: 11 August 2022
Rating: Requires Improvement
Actions: 1 must-do 3 should-do
AI-extracted 17 Feb 2026