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Wii Care Limited

Type Social Care Org Region South East Last inspected 12 Jul 2017

Archived This service was archived (deregistered) by CQC on 3 Sep 2018. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 12 July 2017. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 12 July 2017
Rating extracted from this report: Requires Improvement
Actions indexed: 3 must-do 4 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do 4 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider had failed to assess and mitigate individual risks and to carry out safe administration of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to assess and mitigate individual risks and to carry out safe administration of medicines.
Must-do action 2 of 3
Must do
Well-led
The provider was required to make further improvements to ensure that adequate systems and processes were in place to adequately monitor and improve the service. Further improvements were also required to improve the quality and accuracy of records.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider was required to make further improvements to ensure that adequate systems and processes were in place to adequately monitor and improve the service. Further improvements were also required to improve the quality and accuracy of records.
Must-do action 3 of 3
Must do
Safe
The provider has failed to establish and operate effective recruitment procedures.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider has failed to establish and operate effective recruitment procedures.

Should-do actions (4)

Recommended improvements to enhance service quality.

Should-do action 1 of 4
Should do
Safe
We recommend that the provider and registered manager sources the local authority's policy, procedure and protocols.
Should-do action 2 of 4
Should do
Effective
We recommend the provider and registered manager seeks advice, guidance and training from a reputable external source to ensure a greater understanding of the Mental Capacity Act 2005, ensuring people's basic rights are not undermined.
Should-do action 3 of 4
Should do
Effective
We recommend that the provider and registered manager seek training from a reputable source to ensure staff are trained to meet people's needs.
Should-do action 4 of 4
Should do
Responsive
We recommend the provider and registered manager seeks advice and guidance from a reputable external source to develop person centred care plans, enabling a more holistic approach to people's care and support.