Source · CQC inspection

Cotton Exchange

Type Independent Healthcare Org Region North West Last inspected 16 Nov 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Not Yet Rated
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 5 should-do

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Responsive
Theprovidershouldensureitclearlydisplaysinformationonhowtoraiseacomplaintandsignpostappropriatelyto theIndependentSectorComplaintsAdjudicationService(ISCAS).
Should-do action 2 of 5
Should do
Well-led
Theprovidershouldensureitcontinuestoreviewandupdatetheirpoliciesinlinewithbestpractice.
Should-do action 3 of 5
Should do
Well-led
Theprovidershouldensureitadaptsthedataprotectionpolicyinlinewithbestpractice.
Should-do action 4 of 5
Should do
Effective
Theprovidershouldensureconsentisrecordedinlinewiththeconsentpolicy.
Should-do action 5 of 5
Should do
Effective
Theprovidershouldconsideradaptingtheconsentprocessfor16and17yearoldsinlinewithbestpractice.

Previous inspection

10 August 2022
RatingRequires improvement
TypeComprehensive inspection
Actions 9 must-do 6 should-do
13 resolved 2 repeated

Location details

CQC ID: 1-10496127766
Local authority: Liverpool
Region: North West

Inspection report

Type: focussed responsive inspection
Date: 16 November 2022
Rating: Inspected but not rated
Actions: 5 should-do
AI-extracted 17 Feb 2026