Source · CQC inspection
Stepping Out
Type Social Care Org
Region East
Last inspected 10 Jan 2020
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (5)
Must-do action 1 of 5
Must do
Well-led
The registered manager had not notified us of incidents relating to police involvement.
Must-do action 2 of 5
Must do
Responsive
Support plans did not contain accurate and detailed guidance for staff to deliver effective care.
Must-do action 3 of 5
Must do
Safe
Risks to people and the environment were not being assessed or managed effectively.
Must-do action 4 of 5
Must do
Well-led
Governance systems were not sufficiently robust to identify where quality and safety was being compromised.
Must-do action 5 of 5
Must do
Safe
Staffing levels were not sufficient to ensure the safety of staff and service users.
Should-do actions (1)
Should-do action 1 of 1
Should do
Responsive
We recommend that the provider reviews the current provision of group and individual activities, to ensure they are meeting people's individual needs.
Previous inspection
| Rating | Good |
| Type | Comprehensive inspection |
| Actions | None |