Source · CQC inspection
Stepping Out
Type Social Care Org
Region East
Last inspected 10 Jan 2020
Archived This service was archived (deregistered) by CQC on 14 May 2020. The ratings below are historical and do not reflect a current service.
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (5)
Must-do action 1 of 5
Must do
Well-led
The registered manager had not notified us of incidents relating to police involvement.
Must-do action 2 of 5
Must do
Responsive
Support plans did not contain accurate and detailed guidance for staff to deliver effective care.
Must-do action 3 of 5
Must do
Safe
Risks to people and the environment were not being assessed or managed effectively.
Must-do action 4 of 5
Must do
Well-led
Governance systems were not sufficiently robust to identify where quality and safety was being compromised.
Must-do action 5 of 5
Must do
Safe
Staffing levels were not sufficient to ensure the safety of staff and service users.
Should-do actions (1)
Should-do action 1 of 1
Should do
Responsive
We recommend that the provider reviews the current provision of group and individual activities, to ensure they are meeting people's individual needs.
Previous inspection
| Rating | Good |
| Type | Comprehensive inspection |
| Actions | None |