Source · CQC inspection

Personal Assistant Services East

Type Social Care Org Region East Last inspected 8 Apr 2019

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

pre-2024 framework · 1 must-do

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

Suitable systems were not in place to monitor, assess and improve the quality and safety of the service.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance Regulation 17(1)(2)(a)(b)(d)(f)

⚠ Suitable systems were not in place to monitor, assess and improve the quality and safety of the service.

CQC ID: 1-1047798837

Local authority: Norfolk

Region: East

Type: Comprehensive inspection

Date: 8 April 2019

Rating: Requires Improvement

Actions: 1 must-do

AI-extracted 17 Feb 2026