Source · CQC inspection

Faro Lodge

Type Social Care Org Region East Last inspected 18 Jun 2021

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Effective
This was a continued breach of regulation 11 (Need for consent) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation: regulation 11 (Need for consent) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
⚠ We found no evidence that people's capacity had been assessed. This placed people at risk that not all restrictions being placed on them were appropriate.
Must-do action 2 of 3
Must do
Safe
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment There were risks to people's safety associated with the services environment and equipment used. Risks to people, and the planned actions to help mitigate them were not adequately planned, adhered to or monitored. 1, 2 (a) (b) (d).
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ There were risks to people's safety associated with the services environment and equipment used. Risks to people, and the planned actions to help mitigate them were not adequately planned, adhered to or monitored. 1, 2 (a) (b) (d).
Must-do action 3 of 3
Must do
Well-led
Regulation 17 HSCA RA Regulations 2014 Good governance. Systems for monitoring and improving the quality and safety of the service and having regard to the accuracy of records were not operating effectively. 1, 2 (a), (b), (c) (d) (e) (f)
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems for monitoring and improving the quality and safety of the service and having regard to the accuracy of records were not operating effectively. 1, 2 (a), (b), (c) (d) (e) (f)

Location details

CQC ID: 1-1047798809
Local authority: Norfolk
Region: East

Inspection report

Type: Comprehensive inspection
Date: 18 June 2021
Rating: Requires Improvement
Actions: 3 must-do
AI-extracted 17 Feb 2026