Source · CQC inspection

Age Concern Home Care Central Manchester

Type Social Care Org Region North West Last inspected 30 Nov 2022

Archived This service was archived (deregistered) by CQC on 22 Jun 2025. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 30 November 2022. Ratings extracted from individual reports are shown separately below.

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection

Date: 30 November 2022

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

The provider had failed to operate fully robust quality assurance processes. Oversight of the service needed to improve to ensure any shortfalls were addressed.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ The provider had failed to operate fully robust quality assurance processes. Oversight of the service needed to improve to ensure any shortfalls were addressed.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Safe

We recommend that the registered manager has improved oversight of the electronic call monitoring system and processes to ensure people receive care at the right time.