Source · CQC inspection
Age Concern Home Care Central Manchester
Type Social Care Org
Region North West
Last inspected 30 Nov 2022
Archived This service was archived (deregistered) by CQC on 22 Jun 2025. The ratings below are historical and do not reflect a current service.
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
The provider had failed to operate fully robust quality assurance processes. Oversight of the service needed to improve to ensure any shortfalls were addressed.
Should-do actions (1)
Should-do action 1 of 1
Should do
Safe
We recommend that the registered manager has improved oversight of the electronic call monitoring system and processes to ensure people receive care at the right time.