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Linden Road Surgery

Type Primary Medical Services Region East Last inspected 1 Nov 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 5 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
Care and treatment must be provided in a safe way for service users
Regulation: Regulation 12 (Safe care and treatment)
⚠ The registered persons had not done all that was reasonably practicable to mitigate risks to the health and safety of service users receiving care and treatment. In particular: • The practice could not demonstrate staff had DBS checks and immunisations in line with national guidance and the practice’s policy. • …

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Effective
Follow-up patients who have had a flare up of asthma in line with national guidance.
Should-do action 2 of 5
Should do
Effective
Continue to monitor, and take actions to improve, attendance for cervical screening.
Should-do action 3 of 5
Should do
Well-led
Develop systems for checking new staff induction programmes are completed fully.
Should-do action 4 of 5
Should do
Caring
Identify and support young carers (those under 18 years of age).
Should-do action 5 of 5
Should do
Responsive
Take steps to acknowledge and respond to complaints in a timely way.

Location details

CQC ID: 1-10450251899
Local authority: Bedford
Region: East

Inspection report

Type: Comprehensive inspection
Date: 1 November 2022
Rating: Requires improvement
Actions: 1 must-do 5 should-do
AI-extracted 17 Feb 2026